Terms of service

 

Terms of Service

Effective Date: [20/July/2025]

Welcome to Durr. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our site or making a purchase, you agree to be bound by these Terms. Please read them carefully.

1. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others. You must not misuse our website, including attempting to gain unauthorized access to data or disrupting the platform.

2. Product Information

We strive to ensure that product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Due to the natural origin of pearls, each piece is unique and may vary slightly in size, shape, or color.

3. Orders & Payment

All orders are subject to acceptance and availability. Prices are listed in SAR and payment must be made in full at the time of purchase through our secure payment partners.

We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.

4. Shipping & Delivery

Shipping times are estimates and may vary due to external factors. Durr is not liable for delays caused by shipping carriers or customs. Customers are responsible for providing accurate delivery information.

5. Intellectual Property

All content on this website — including logos, product designs, text, images, and graphics — is the property of Durr and is protected by copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

6. Returns & Refunds

Please refer to our [Return & Refund Policy] for details on how to return items. All returns are subject to our approval and must meet eligibility criteria.

7. Limitation of Liability

Durr is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability in any matter related to the website or products shall not exceed the total amount paid by you for the relevant purchase.

8. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Saudi Arabia. Any disputes will be subject to the exclusive jurisdiction of the courts of Saudi Arabia.

10. Changes to Terms

We may update these Terms from time to time. The most recent version will always be available on our website, and your continued use of the site constitutes acceptance of any changes.

11. Contact Us

For questions regarding these Terms, please contact us at:
Email: durrjewelry@gmail.com
Phone: +966 599108062