Privacy policy

Privacy policy:

Effective Date: July 2025

At Durr, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when you interact with our website or make a purchase. Your trust means everything to us — and we are transparent about how your data is handled.

1. Information We Collect

We collect personal information to fulfill your orders, enhance your experience, and keep you informed about our brand. This includes:

  • Your name, shipping address, and billing address
  • Contact details (email, phone number)
  • Payment information (processed securely via third-party providers)
  • Purchase history and preferences
  • Website usage data through cookies (to improve functionality and user experience)

2. How We Use Your Information

Your data is used to:

  • Process and deliver your orders
  • Communicate with you regarding purchases or customer service requests
  • Send updates, promotions, and new collection announcements (only if you opt in)
  • Improve our website and personalize your experience

We do not sell or rent your information to third parties.

3. Data Security

We take data protection seriously. Your information is stored securely and transmitted using encrypted protocols. Payment data is processed through trusted, PCI-compliant third-party services.

4. Your Choices

You have the right to:

  • Access or update your personal information
  • Unsubscribe from marketing communications at any time
  • Request deletion of your data (in accordance with applicable laws)

To make any of these requests, please contact us at: durrjewelry@gmail.com

5. Cookies

Our website uses cookies to optimize site performance, remember your preferences, and deliver personalized content. You can adjust your browser settings to disable cookies if preferred.

6. Third-Party Links

Our website may contain links to third-party sites. Durr is not responsible for the privacy practices of these external sites.

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected on this page, with a revised “Effective Date” noted above.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: durrjewelry@gmail.com
Phone: +966 599108062